Frequently Asked Questions
Everything you need to know about your Kraus Jeans experience.
How do I find my perfect fit in Kraus Jeans?
We provide a comprehensive size guide on every product page. We recommend measuring your waist and inseam and comparing them to our chart, as our denim is designed with varying levels of stretch and premium fabrics.
What is your shipping policy?
We offer free standard shipping on all domestic orders over $75. Orders are typically processed within 1-2 business days and delivered within 5-7 business days depending on your location.
How can I return or exchange an item?
If you are not satisfied with your purchase, you can return or exchange unworn items with original tags within 30 days of delivery. Visit our Returns Portal to start the process and receive a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my denim to ensure longevity?
To preserve the color and fit of your Kraus Jeans, we recommend washing them inside out in cold water with similar colors. Avoid using bleach and tumble dry on low heat or air dry whenever possible.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific destination and local customs regulations.